出口還盤操作指南
價格可以說是進還盤。這時出口方通常面臨三種選擇:一是完全接受對方的還價,合同即告成立;二是堅持原價,即拒絕對方的還價;三是針對對方的還價進行再還價,或是有條件地接受對方的還價。雖然這三種情形在具體語言運用上有所不同,但一般均需包含如下內(nèi)容:
一、確認對方來函
還價函總是一封回信,因此在信的開頭,我們會禮節(jié)性地感謝對方的來函。而且,通常還會先簡潔地表明我方對來函的總體態(tài)度。例如:
? We are glad to receive your letter of March 22 but sorry to learn that your customers find our quotation too high.
? Thank you for your fax of March l9. We regret to say that we can not accept your counter offer.
二、強調(diào)原價的合理性,并列明理由
無論最后是否接受對方的還價,我們一般都會先堅持原報價的合理性,同時給出各種適當?shù)睦碛桑蛘J為報價符合市價,或5ffiIE產(chǎn)品品質(zhì)超群,或言明利潤已降至極限,或指出目前原料價格上漲、人工成本提升等等。例如:
? As business has been done extensively in your market at this price, we regret to say we cannot make further concession.
? We believe our price are quite realistic; it is impossible that any other suppliers can under-quote us if their products are as good as ours in quality.
? The price we quoted is accurately calculated. We have cut the profit to the minimum in order to expand the market.
? We feel that your counter offer is not proper because the price for such material is on the increase at present.
三、提出我方條件,并催促對方行動
這部分的寫法非常靈活,并沒什么定式可言,關鍵是要具有說服力,而且常常帶有促銷的性質(zhì),如以數(shù)量折扣吸引對方大批訂購,以庫存緊張激勵對方早下訂單等。即便是在拒絕還價、不作任何讓步的情況下,我們一般也會推薦一些價格低廉的替代品,以尋求新的商機。例如:{page_break}
? However , in order to develop our market in your place, we have decided to accept your counter offer as an exceptional case.
? In order to assist you to compete with other dea1ers in the market, we have decided to reduce 2% of the price quoted to you in the previous letter, if your order reaches 5000 sets at one time.
? Owing to the great demand for the product, this offer is va1id on1y for 5 days.
? As an excellent substitute for this artic1e, we would
suggest you our Fine range shoes,which are sold at a lower price but also enjoy a good popu1arity in the world market

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